You Protect, Support, Heal, Educate, Guide, Govern
Public and Broader Public Sector
We have experience working with the federal government of Canada, provincial governments, several municipalities, as well as broader public sector organizations across the country. As our public and broader public institutions bear a high level of public scrutiny it is important that civil servants receive comprehensive psychological safety training to help them minimize liability to their employers and maintain the required Occupational Health and Safety standards.
First Responders, Leaders, Support Staff
First Responders
Sensitivity Training Canada has a track record of successfully serving Police Services, Law Enforcement, Security, Paramedics, Firefighters and other first responding organizations. Through listening to our clients we have learned that the nature of your work is psychologically challenging in light of its unique dynamics.
Our facilitators are specifically trained to help leaders in your organization manage their own interactions and keep the work environment psychologically safe for all, one that is free from discrimination, bullying, and harassment. We have experience working with Leaders, Support Staff, and unions of first responding organizations in several cities from coast, to coast, to coast!
The daily intense stressors faced by First Responders are generally quite different from those experienced by their broader public sector colleagues. First Responders are often the first to see devastation, trauma, and loss. As a result, some suffer post-traumatic stress. If this is the case, after treatment when they are ready to be re-integrated into the workplace our facilitators can provide workplace awareness training to help support their re-entry.
Hospitals and Other Healthcare Providers
Hospital and Healthcare
Conflict in hospitals and other healthcare work environments can result from (i) interactions of Interprofessional teams, (ii) colleagues in the same profession, or (iii) healthcare workers and patients or patients’ families.
Healthcare is characterised by urgent life-changing demanding situations and high expectations, these factors are often made more challenging because of ongoing staffing and resource limitations. Regardless of the underlying cause of discord, Sensitivity Training Canada can help by transforming the mindsets, attitudes, and workstyles that resulted in the inappropriate behaviour or language at work.
We are experienced at providing one-on-one (1:1) training and also group training with physicians, doctors from variety of professions, allied healthcare providers, including teams in hospital as well as private practice settings. Our extensive sensitivity training experience also extends to working with unions as well as regulatory colleges for various healthcare professions.
School Boards, Colleges, Universities
School Boards
School Board administrators work every day to ensure that students and staff are able to bring their whole self to school, regardless of their background or personal circumstances. School Boards are committed to supporting elimination of discrimination and racism in education.
Whether your organization requires Cultural Sensitivity Training for Diversity (our standard format or our format for Indigenous Relations), Workplace Restoration, Respect in the Workplace, Anti-Sexual Harassment Sensitivity Training, or Workplace Anti-Bullying and Anti-Harassment Sensitivity Training, we are here to serve your administrators, teachers, and your entire school team.
Sensitivity Training Canada helps School Boards comply with Occupational Health and Safety legislated training requirements that are designed to keep students, teachers, staff, and extended school community psychologically safe. We strengthen schools by providing awareness training to teachers and administrators. The result of our work is a deeper level of collegial respect in the school environment which, in turn, drives student engagement and success.
Colleges and Universities
In Canada, post-secondary institutions exist as agricultural colleges, colleges of applied arts and technology, colleges of health sciences and of art, military colleges, privately funded degree granting institutions, private career colleges, and universities.
In addition to teaching and learning, common goals for academic institutions are freedom of expression, equity, and respect for all. To support these goals, Sensitivity Training Canada provides training services for faculty and staff, at all levels, to ensure compliance with Occupational Health and Safety legislation, while resolving interpersonal conflict and team dysfunction.
Post-secondary institutions are committed to building educational centres of excellence. While this involves Faculty and academic administrators, it also extends to other educational leaders such as those who work in human resources, marketing, student services, campus security, finance, information technology, and facilities management. For groups and also for individuals on a one-on-one (1:1) basis, our facilitators deliver sensitivity training to strengthen teams that are committed to delivering high quality educational services.
Municipalities, Regional Districts, Cities
Municipal Government
Having a respectful work environment is not only a ‘best-practice’, it is required. Employers across Canada are expected to train their employees at all organizational levels about how to operate respectfully in today’s workplace. Municipalities, Regional Districts, and Cities are complex organizations with operating mandates to deliver a range of essential services to the public. Each department in your organization has its own unique challenges therefore one-size-fits-all solutions are not effective.
Our facilitators are experienced at helping leaders of Municipalities, Regional Districts, Cities’ leaders deal with these unique challenges. Sensitivity Training Canada has seminars, workshops, retreats, and programs to help your employees and leaders resolve workplace conflict. Your organization is best served by a customized training intervention for it to be effective. We can deliver that!
